MICE hotels are at the top of their game to offer their best

The art of organising meetings is fast evolving to meet with the dynamic changes of the business landscape today. Competition is making hotels reach out with various good innovations, packages, deals and offers to the corporate community. Thus, adapting to the changing needs of the MICE industry has become a must for hotels. The coming years will definitely see lot of innovative ideas that will engage MICE professionals.TTJ explores some hotels which are at top in the MICE game and are walking the extra mile to offer great value and a relaxed atmosphere.

Nicholas Dumbell

General Manager, Renaissance Mumbai Convention Centre Hotel & Lakeside Chalet, Mumbai, Marriott Executive Apartments 

“We prioritise the needs of an individual at the same level as we prioritize the needs of a group”

Spread across 15 acres of lush greenery and placed on the serene banks of Powai Lake, Renaissance Mumbai Convention Centre Hotel is a part of Marriott India’s largest multi-dimensional lifestyle complex in the heart of the city. Its unique location and its close proximity to the airports; makes Renaissance Mumbai Convention Centre Hotel an ideal destination for a global traveller. It offers an alluring assortment of 600 luxury rooms as well as suites with a wide-range of dining choices of five restaurants to choose from and all-day in-room dining along with hotel managed Spa – Quan Spa.   

The property supports your larger than life events and conferences through an expansive spread of 1,30,000 sq ft of indoor and outdoor convention space equipped with the latest audio and visual technology delivering a holistic digital delight.

While the hotel inventory, infrastructure and the state-of-the-art technology is the key offering for MICE, which makes Renaissance Mumbai a preferred MICE destination, creating unique and great experience for every MICE delegate is the priority. The property also has a dedicated events team and business partners assigned to help the event organisers with complete solution and to shadow them from entry to exit to make the event a memorable one.

Whatever be the nature of the event, from intimate dinners for ten to fork buffets for 100, from stand-alone banquets for 2,000 to conference catering for 5,000, Renaissance Mumbai offers a warm Indian welcome and the kind of professional catering service that leaves a lasting impression on guests. Promising the very best of Indian and international cuisine, Renaissance Mumbai is dedicated to sourcing fresh, seasonal, local produce. With imagination and passion, our talented chefs turn this into a delectable dining experience with dishes that leave our guests delighted.

For conference catering, we offer a range of healthy options to keep delegates feeling alert and refreshed, including grab-and-go lunch boxes with customised menus, refreshing fruit punches and nutrient-rich fruit platters. Our chefs assist with group-preferences when it comes to scripting menus, while keeping in mind dietary preferences for specific religions, allergies, or others. To be able to anticipate needs and exceed expectations of large groups that often utilise the facilities offered by the convention centre and the hotel, while still not compromising on personalised service and care of each and every guest, is an everyday challenge for us as a team, that helps keep us on our toes and sharpen our product and service delivery.  

Kuldeep Bhartee

Area Manager South, ITC Hotels & General Manager ITC Grand Chola

“ITC Grand Chola has become a destination for MICE and weddings in Chennai”

The ITC Grand Chola offers comprehensive facilities, has altered the tourism landscape in the region given its 600 key capacity, huge banqueting and convention space with 26,000 sq ft of pillar-less ballroom, 12 vibrant and iconic food and beverage outlets and a 23,000 sq ft internationally acclaimed spa brand; Kaya Kalp.

The ballroom can be divided into eight separate venue for different functions. When it comes to food we ensure that guests are served the most exotic fare that is traditional yet enhanced with atouch of modernity. At the hotel the banquets menu is unmistakable it is meticulous, creative and delicious. Our range of cuisines adds to the festivities of any occasion. It has a comprehensive selection of global cuisines including authentic North West frontier food and a tempting assortment of all western specialties.  

We have the option to offer multiple conference venues, meeting / breakaway rooms and a bandwidth to accommodate large groups. We have a strong and robust processes (sales & operations) enabling superlative guest experience and a strong market penetration by unit and regional marketing offices. To enhance our MICE offerings, we will introduce ‘Wedding Studio’, dedicated space to showcase hotel strength in the wedding segment and actively participate in MICE offers driven by ITC and Marriott worldwide.

Vinita  Khar

Director of Sales and Marketing, Grand Hyatt Mumbai 

“Impeccable Hospitality, customised or personalised experiences definitely keeps our hotel ahead in the MICE business”  

Grand Hyatt Mumbai’s Biggest USP is its magnanimous structure. It is supported by one of the largest pillar less ballroom of area of 11,480 sq ft and 16 break out rooms; with a cluster of 547 rooms in the hotel and 111 rooms in the luxurious residences. The location of the hotel also adds to its advantage for conferences and exhibitions as we are just fifteen minutes away from the domestic and international airport. Mumbai’s main exhibition centres such as NESCO and MMRDA are at a convenient distance of 15- 20 minutes away from the hotel. The above are definitely some of the advantages of Grand Hyatt Mumbai as a top Mice destination.  

We have recently introduced the concept of modern and stylish meeting spaces such as The Studio and The Libraryat Grand Hyatt Mumbai. These spaces have been designed keeping in mind the requirement of modern meeting spaces for the new generation of clients that requires much more than just meetings. An ambience in sync with the meetings conducted definitely adds up to the value of the meetings hosted at Grand Hyatt Mumbai.  

Our Grand Ball Room can be divided into three parts. The Grand salon, can accommodate 150 people. Boardroom 1 and Board room 2 can accommodate 40 people each. Mahogany can accommodate 60 people and the Drawing room can accommodate 40 people. Studio and Library can accommodate 40 and 10 numbers of people respectively. We also have seven fixed board rooms which can accommodate from eight to fourteen seatings. 

Stephanie Dsilva

Director of Marketing, Four Seasons Hotel Mumbai

“We offer our guests the opportunity to experience signature Four Seasons services delivered by master craftsmen.”  

Within close proximity to the financial and commercial districts of Worli and Lower Parel, Four Seasons Hotel Mumbai is centrally located with convenient access from both North and South Mumbai. The hotel’s strongest USP in terms of positioning itself as a top MICE destination are: Innovative event spaces both indoor and outdoor, including lawns that cater to large and small-scale gatherings. Sun-filled atrium for weddings and intimate venues like the cocktail and dining lounge that offers an unconventional setting for social events. AER– Bar and Lounge our open air rooftop bar, and dining outlets that can be customised for a variety of events. Spacious, sun-filled guest rooms and suites offering enhanced views of the cityscape and the Arabian Sea.  

We have exceptional craftsmanship offering a global approach to crafting menus and gourmet experiences, interactive chef experiences that help curate niche and one-of-a-kind offerings and world-class bartenders and a bespoke portfolio of spirits to choose from. In addition to this, our dedicated events planning team assists guests with end-to-end planning and curation of events; ensuring every event is planned with the finest attention to detail. From getting Michelin-starred chefs on board for exquisite dining experiences to one-of-a-kind event setups, or even curating local experiences to compliment conferences, we’re constantly raising the bar and evolving our food and beverage and event planning offerings.  

With 16,016 sq ft (1,488 m²) of space spread across three levels (first, second and sixth), The Mansion provides versatile indoor and outdoor spaces to host 10 to 1,200 guests. Two major event venues are complimented by smaller yet versatile, unconventional spaces – each representing the distinctive rooms of a traditional mansion. With an exclusive entrance, the first level features the great room, opening outdoors on to The Lawns. On the second level, The Gallery is adjoined by three more intimate function venues ideal for 10 to 50 guests. On the sixth level, additional meeting rooms are accessed through the hotel’s main building. Blending the best of classic architecture and contemporary detailing, the ultra-luxurious interiors have been conceived by Yasuhiro Koichi of Japan’s renowned Design Studio SPIN, providing a spectacular setting for memorable occasions such as weddings, conferences, car launches, fashion soirées and more.

Sameer Sud  

General Manager, The Leela Mumbai  

“We understand the importance of enhancing guest experience by offering something new and unique every time.”  

The Leela Mumbai is the city’s only resort style business hotel. Our versatile and multifunctional banqueting space, close proximity to leading business districts and airports, world-class business facilities along with cutting edge service, robust sales processes and warm hospitality is what makes us a preferred MICE destination in Mumbai. We are a multidimensional lifestyle property that caters to both business and leisure travellers. With am array of exclusive offerings and anticipatory service, we have a dedicated MICE team who provides our guests with personalised experiences that are tailor made to suit their preferences. Whether they are looking at hosting a residential conference, their dream wedding, organising a corporate event, holding an exhibition or simply conducting a meeting, we have a suitable solution for it all. Innovative gourmet presentations and cuisines from around the globe are well crafted by our experienced culinary masters. With our team of dedicated professionals, we ensure that your every need is met and every expectation is exceeded, resulting in a smooth and spectacular execution of your event.  

At the Leela, we have introduced themed coffee and tea breaks. We have also started offering specialised activities as per the demographic profile of the guest like yoga/ meditation breaks between meetings/ conferences. We offer a diverse choice of well appointed meeting rooms for seminars, breakout rooms and board meetings on the first and 8th floor. The interiors are aesthetically designed and contemporarily stylised with functional amenities like drop down screens, in-built smart boards, high speed broadband and wi-fi connectivity, conference stationary and host of other meeting facilities. The natural lighting and an outdoor view is what sets these meeting venues apart from the rest in the city. Additionally, we also offer a tastefully designed private lounge, O59, which promises to lend a touch of brilliance to both your social and corporate gatherings. With a sprawling area of 3120 sq ft, this composite and holistic venue possesses a dedicated reception area, separate event and dining space, well stocked bar and an in-built premium sound system with a DJ console, thus making it an ideal place to hold an elegant soiree or celebration.  

The Leela Mumbai is also an ideal venue for residential conferences. Each of our astounding 391 rooms and suites has an innate sense of luxury to them. Our magnificent ballroom called the Grand Ballroom is designed around a single defining attribute ‘unrivalled congregational luxury’. With an area of around 12,000 sq ft, it can accommodate over 700 guests and can also be divided into five smaller sections with areas capable of accommodating events of 150 people each. Modular in design with partitions, Murrano glass leaf chandeliers from Vienna and equipped with state-of-the-art technology, our ballroom can cater to all your varied needs. We also offer a versatile range of dining experiences to our guests along with a world-class spa and salon, a well-equipped gymnasium and a beautiful outdoor swimming pool.  

Saravanan Jayaraman  

Assistant Director of Sales, Sheraton Grand Bengaluru Whitefield Hotel and Convention Center.  

“Today, one of the greatest challenges that MICE hotels face is retaining a share in the increasingly competitive marketplace.”  

In this day and age, convention centers have become a necessity and cannot be considered as a luxury by hotels anymore. Being the grandest and the largest convention centre in Bengaluru, gives Sheraton Grand Bengaluru Whitefield Hotel and Convention Center, an edge over its competitors. It is a one of a kind conference destination since it is the first convention center to be sited at a 5 star hotel. The hotel is also enabled with a large number of twin bedded rooms, ideal for a group that has come to attend a conference that is spread over two-three days. As a top MICE destination, our hotel is well equipped with break-out venues that can accommodate large conferences and at the same time host smaller seminars with specific requirements. Additionally, the hotel is conveniently located in the midst of newly developed part of Bengaluru that houses lot of corporates, business parks and has observed a rise in business travellers visiting the city.  

Sheraton Grand Bengaluru Whitefield Hotel and Convention Center is proactive to the needs of MICE travellers, this gives it a competitive advantage. Apart from having the largest overall banqueting space of 67000 sq ft, we are equipped with the largest pre-function area and open space for varied activities. To attract MICE business effectively, the hotel is agile and flexible in both services and facilities and further offers attractive pricing on weekends.  

At Sheraton Grand Bengaluru Whitefield Hotel and Convention Center, we are always up to date with our offerings and provide state of the art facilities. We constantly add and update our curated event packages depending on the guest’s requirements and demands. This helps in targeting a niche crowd that looks forward to a curated experience. Recently, we added another feather in our cap by introducing Sheraton Culinary Academy, where we invite guests to participate and learn the nuances from expert chefs who visit us from across the globe. Lately, we hosted the Thai cuisine academy and it was a huge success. We not only saw the participation from our in-house guests but also received positive responses from our community.  

Apart from events at the hotel, we also provide curated experiences where we offer city tours, visit to Mysore, and neighbouring vineyards. Through these additional packages we try to relevant and enhance our MICE offering for out of city, visiting guests. The defining element of The Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is its unparalleled and consummate event space. Offering complete event flexibility. The Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, is an ideal destination for meetings and conferences in the city. The hotel features a total area of 6,072 square meters with 12 meeting rooms, including 2,602 sq ft in the adjoining convention center. Whether it is a corporate celebration, themed party or lavish wedding, the hotel’s professional meeting planners have all the resources needed to execute a flawless and memorable event.    

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